Terms of Service
Last updated: June 24, 2026
These Terms of Service govern your access to and use of https://deelivo.shop, including browsing, product selection, checkout, order support, and communications with Deelivo. By using the website or placing an order, you agree to these terms and the policies linked in the footer.
Website Use
- You may use the website only for lawful shopping, order support, and customer service purposes.
- You may not interfere with website security, checkout, inventory, payment systems, or other customers.
- You may not scrape, copy, attack, reverse engineer, misuse, or disrupt the website, product content, images, or checkout flow.
- We may refuse service, cancel suspicious activity, or limit access when necessary to protect customers, payment security, the store, or legal compliance.
Product Information
Deelivo sells bedding and bedroom comfort products, including comforter sets, textured comforters, plush bedding, velvet styles, jacquard looks, stripe designs, floral and botanical patterns, and related bedroom essentials. We try to present product names, descriptions, images, prices, options, and availability clearly. Minor differences may occur because of screen display settings, photography lighting, product updates, fabric texture, packaging, or supplier changes.
Orders and Acceptance
- An order is an offer to purchase. We may accept, reject, cancel, or limit an order before fulfillment.
- We may cancel or review orders affected by pricing errors, stock issues, payment issues, address problems, suspected fraud, abuse, or policy violations.
- Customers are responsible for providing accurate shipping, billing, email, and phone information.
- An order confirmation means the order was received. Final acceptance occurs when the order is processed for fulfillment.
Pricing and Payment
Prices are shown in the currency displayed at checkout. We may correct pricing, product, tax, shipping, or availability errors when discovered. Payment must be authorized before an order is processed. Additional bank, card issuer, currency conversion, tax, or payment-provider charges may apply according to your location and payment method.
Shipping
Eligible orders receive free shipping under the shipping options shown at checkout. Normal order processing time is 1-2 business days, and estimated transit time is 2-4 business days after fulfillment. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address problems, service disruptions, or other events outside our control.
Returns and Refunds
Returns and refunds are handled under our Refund Policy. We accept return or refund requests only for damaged, defective, incorrect, or materially not-as-described items reported within 30 days of delivery. We do not support no-reason returns, buyer remorse returns, or change-of-mind returns.
Intellectual Property
The website layout, text, images, graphics, logo, product presentation, page content, and other materials belong to Deelivo, its suppliers, licensors, or other rights holders. You may not use these materials without written permission except as allowed by law.
Third-Party Services
The website may rely on Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, and other third-party services. Their services may be subject to their own terms, policies, and technical requirements.
Limitation of Liability
To the maximum extent allowed by law, we are not responsible for indirect, incidental, special, punitive, or consequential damages related to website use, order delays, third-party services, product misuse, carrier delays, or events outside our reasonable control. Nothing in these terms limits rights that cannot legally be limited.
Changes to These Terms
We may update these terms when store operations, legal requirements, payment practices, shipping rules, advertising practices, or website features change. The updated version applies when posted on this page.
Contact Us
Website: https://deelivo.shop
Email: support@deelivo.shop
Phone: +1 615-499-6804
Mailing address: 3340 Kingston Hwy, Kingston, Tennessee 37763, United States